Book Reports and Glory Holes

I read pretty much anything, but genre fiction is my great love in life.

 

Rincewind is my spirit animal, which says it all really.

Why is it

That when you review any product/manufacturer/distributor/store, you are allowed to talk about customer service - ex: reviewing a TV whose manufacturer has a shitty return service, and horrible customer care - and all is well in the universe.  But you mention that an author (manufacturer) mistreats his readers (customers) and all hell breaks loose?

Source: http://bekka.booklikes.com/post/553424/why-is-it

Currently reading

The Legend of Eli Monpress
Rachel Aaron
Raising Steam
Terry Pratchett
Reader and Raelynx
Sharon Shinn
The Hunter
Theresa Meyers